top of page

Need to File a Claim?

We hate that you're having a rough go. 
Unlike with our competition, our experienced agents are willing and able to help you free of charge, so don't hesitate to call. Although we can't file for you, we can help you file and get status updates during the 4-6 weeks that it typically takes to reach a resolution.
You can also find your provider's contact info, forms, and instructions for filing a claim by using the dropdown below.
24-Hour Emergency Lines
Mailing Address
Provider Details
In case of emergency, contact the local emergency response team as soon as possible.

Then contact your insurance company as soon as reasonably possible. Each policy includes a claims phone number and 24-hour assistance phone numbers for both inside and outside of the United States. If you are traveling internationally you will need to make a collect call with the out-of-country emergency number.

Attention Thin.png
Get familiar with your plan's requirements.

Every claims situation is different. If your plan requires pre-certification prior to treatment, follow the pre-certification guidelines (Don't know? Just give us a call). And remember - always use your Medical ID card when you receive treatment.

Document. Everything.

ALWAYS keep receipts of all medical care received. You need to submit all claims to the insurance company within 90 days of the medical care received, even if you have not reached your deductible. When submitting claims always submit a SIGNED “Claim Form” that is provided by your insurance company along with copies of all receipts.


Insurance Consultants International assisted us recently in walking through a complicated travel insurance claim due to a natural disaster. It was great to know they were a phone call away for help!

—  Laurie S.

Compassion International

Colorado Springs

Point Badge Light Blue.png

60+ Yrs Experience

Tried and True is a division of Insurance Consultants International and has over 60 combined years of expertise in the travel and health insurance industry.

Point Badge Light Charcoal.png


Family Owned and Operated

We are a family owned and operated company based in majestic Monument, Colorado. Give us a call and you'll talk to Lynette, Alicia, or Kristen - real people who look forward to helping you.

Point Badge Light Teal.png

in 50 states

Licensed and Insured

We are fully licensed and insured in all 50 states and represent some of the most trusted names on the planet. Licenses available upon request.

bottom of page